If a collector calls you, tell them you have signed up with Credit Advisors.
Give them your client I.D. number and the creditor number, which is 402-393-3100 or 402-501-8234.
Most creditors are happy to call us. In the rare event a collector wants to try to get you to make a separate payment to them directly, don’t do it!
You must be firm but polite with the collector. If they are to receive payments at all it must be through Credit Advisors!
From our experience when clients agree to pay a creditor directly, demands for more payments continue and clients find it difficult to come up with
enough funds to pay into the program, jeopardizing the debt management plan and any potential creditor concessions.
When you make a payment outside of the plan, you are only hurting the creditors who agreed to working with you and within your ability to pay.
It’s important to remember that Credit Advisors works directly with the counseling division of most large creditors.
Many of the collectors that call you arenít even aware of the counseling department. Remember, most collectors work on commission and will try to get you to pay directly.
Again, don’t do it!